Shipping Policy

Last Updated: 7 days after

Thank you for shopping with LEAFBORN.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

• Metro Cities: 3–7 business days

• Other Cities & Towns: 5–10 business days

• Remote Locations: 7–14 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Free Shipping on all orders

• A standard shipping fee may apply to orders below the free shipping threshold.

Shipping charges will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable).

Customers can use the tracking information to monitor the status of their shipment.

Incorrect Address

Please ensure that all shipping information is accurate at checkout.

LEAFBORN is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

Lost or Delayed Shipments

If your package is significantly delayed or appears lost in transit, please contact our support team and we will assist you in resolving the issue with the shipping carrier.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product.

Contact Us

For shipping-related questions, please contact:

Email: support@leafborn.com
Business Hours:  24/7 ~ all weeks